Nickel and Dimed: On (Not) Getting By in America

"A valuable and illuminating book . . . We have Barbara Ehrenreich to thank for bringing us the news of America's working poor so clearly and directly, and conveying with it a deep moral outrage . . . She is our premier reporter of the underside of capitalism."—Dorothy Gallagher, The New York Times Book Review

"Nickel and Dimed is a superb and frightening look into the lives of hard-working Americans . . . policymakers should be forced to read the last ten pages of Ehrenreich's book in which she concludes that affordable rent, food and health care should be among the chief measurements of a healthy economy, not simply high productivity and employment."—Tamara Straus, San Francisco Chronicle

"This book is thoroughly enjoyable, written with an affable, up-your-nose brio throughout. Ehrenreich is a superb and relaxed stylist, and she has a tremendous sense of rueful humor, especially when it comes to the evils of middle-management, absentee ownership and all the little self-consecrating bourgeois touches gracing the homes she sterilizes, inch-by-square-inch, as a maid in Maine."—Stephen Metcalf, Los Angeles Times

"With grace and wit, Ehrenreich discovers the irony of being 'nickel and dimed' during unprecedented prosperity . . . Living wages, she elegantly shows, might erase the shame that comes from our dependence 'on the underpaid labor of others."—Eileen Boris, The Boston Globe

"A captivating account . . . Just promise that you will read this explosive little book cover to cover and pass it on to all your friends and relatives."—Diana Henriques, The New York Times

"There is much to be learned from Nickel and Dimed. It opens a window into the daily lives of the invisible workforce that fuels the service economy, and endows the men and women who populate it with the honor that is often lacking on the job . . . In the grand tradition of the muckraking journalist, [Ehrenreich] goes undercover for nearly a year . . . What emerges is an insider's view of the worst jobs (other than agricultural labor) the 'new economy' has to offer."—Katherine Newman, The Washington Post Book World

"Ehrenreich is a wonderful writer. Her descriptions of people and places stay with you. If nothing else, this book illuminates the invisible army that scrubs floors, waits tables and straightens the racks at discount stores. That alone makes Ehrenreich's odyssey worthwhile."—Sandy Block, USA Today

"Nickel and Dimed is an 'old-fashioned,' in-your-face exposé . . . this important volume will force anyone who reads it to acknowledge the often desperate plight of Ehrenreich's subjects."—Anne Colamosca, Business Week

"Jarring, full of riveting grit . . . This book is already unforgettable."—Susannah Meadows, Newsweek

"I commend Barbara Ehrenreich for conducting such an important experiment. Millions of Americans suffer daily trying to make ends meet. Ehrenreich's book forces people to acknowledge the average worker's struggle and promises to be extremely influential."—Lynn Woolsey, U.S. Congress, Representing California's Sixth District

"A brilliant on-the-job report from the dark side of the boom. No one since H.L. Mencken has assailed the smug rhetoric of prosperity with such scalpel-like precision and ferocious wit."—Mike Davis, author of Ecology of Fear

"With this book Barbara Ehrenreich takes her place among such giants of investigative journalism as George Orwell and Jack London. Ehrenreich's courage, empathy, and the immediacy with which she describes her experience bring us face to face with the fate of millions of American workers today."—Frances Fox Piven, author of Regulating the Poor

"I was absolutely knocked out by Barbara Ehrenreich's remarkable odyssey as a waitress, hotel maid, cleaning woman, nursing home aide and sales clerk. She has accomplished what no contemporary writer has even attempted—to be that 'nobody' who barely subsists on her essential labors. It is a stiff punch in the nose to those righteous apostles of 'welfare reform.' Not only is it must reading but it's mesmeric. You can't put the damn thing down. Bravo!"—Studs Terkel, author of Working

"One of the great American social critics, Barbara Ehrenreich has written an unforgettable memoir of what it was like to work in some of America's least attractive jobs. Nickel and Dimed is a passionate meditation on the blindness of those with money and power. It is one of those rare books that will provoke both outrage and self-reflection. No one who reads this book will be able to resist its power to make them see the world in a new way."—Mitchell Duneier, author of Sidewalk

"Drunk on dot-coms and day trading, America has gone blind to the down side of its great prosperity. In Nickel and Dimed, Barbara Ehrenreich does more than open her own eyes wide to the hidden human costs of the boom. She immerses herself in the practicalities of being poor, a subject rendered exotic by decades of media neglect. Once inside, Ehrenreich expertly peals away the layers of self-denial, self-interest and self-protection that separate the rich from poor, the served from the servers, the housed from the homeless. This is a brave and frank book that is ultimately a challenge to create a less divided society."—Naomi Klein, author of No Logo

"A tough, engaging, revealing look at life as a low-wage worker . . . Sobering."—Shelley Donald Coolidge, Christian Science Monitor

"Barbara Ehrenreich is the Thorstein Veblen of the 21st century. And this book is one of her very best—breathtaking in its scope, insight, humor, and passion."—Arlie Russell Hochschild, author of The Time Bind

"Between spring 1998 and summer 2000, Barbara Ehrenreich entered the world of service work. She folded clothes at Wal-Mart, waitressed, washed dishes in a nursing home, and scrubbed floors 'the old fashioned way—on her hands and knees' for The Maids. Her account of those experiences is unforgettable—heart-wrenching, infuriating, funny, smart, and empowering. Few readers will be untouched by the shameful realities which underlie America's boom economy. Nickel and Dimed is vintage Ehrenreich and will surely take its place among the classics of underground reportage."—Juliet Schor, author of The Overworked American

"Barbara Ehrenreich's new book is absolutely riveting. I was drawn into the narrative so quickly that it took me 50 pages to remember to get ...